New Medicaid Telehealth Q&As, Plus Updated Guidance on Personnel and COVID-19 Exposure

The state Department of Health has issued two new COVID-19 guidance documents. One of these (dated March 31) replaces a prior guidance on protocols for personnel returning to work following COVID-19 exposure and infection (see here). The other is a frequently asked questions (FAQ) document on new Medicaid service and billing allowances through telehealth and telephonic means during the COVID-19 emergency (see here).

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COVID-19 Impact on Home Care by the Numbers

HCA last week shared with state health officials the findings of a home care provider survey on COVID-19. It uncovered that the vast majority of home and community-based providers (68%) do not have access to adequate personal protective equipment in their COVID-19 response.

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COVID-19 Updates: Governor Issues Executive Order Pertaining to Home Care and Other Health Providers, and More

Tonight, Governor Cuomo announced Executive Order 202.5 which suspends and modifies regulations and laws related to home care services, among others. It follows two previous Executive Orders that included other regulatory changes, as summarized on HCA’s COVID-19 resource page. It also follows yet another guidance issued by the state Department of Health earlier today specifically for home and community-based providers.

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COVID-19: Respond Now on Survey for Urgent DOH Assistance Request

Discussions have escalated in the last 24 hours on long-sought state COVID-19 guidance and assistance for home care and hospice. Throughout the weekend, HCA has again discussed with state officials a list of pressing requests for regulatory relief waivers, priority access to supplies, procedural guidance, and financial support to help providers amid the pandemic.

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