As part of your emergency preparedness coordination efforts, it is important that you are familiar with the Department of Health regional office staff in your region – a required part of your emergency planning and coordination efforts.

During an emergency event, you will work with these staff to seek waivers or changes to your normal processes so that you may continue to serve your patients in the most appropriate manner.

Regional DOH staff will also be seeking regular agency status reports during an event, including information on your ability to possibly admit additional patients should there be a large-scale event that requires hospitals to discharge extra patients (known as a surge event). The office locations and phone numbers are provided below.

Western NY Regional Office

(716) 847-4320
584 Delaware Ave. Buffalo NY 14202

Central NY Regional Office

(315) 477-8472
217 So. Salina St. Syracuse NY 13202

Capital District Regional Office

(518) 408-5300
Capital District Office
875 Central Ave
Albany, NY 12206-1309

Metropolitan Area Regional Office

(212) 417-5888
90 Church Street
New York, NY 10007

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